Kapil has taken many innovative steps to build the organization into a world class financial services company. He revolutionized the technology systems used in the company to suit an international set-up. Kapil was the mastermind behind designing and implementing new loan processing software leading to an efficient online loan management system. He has initiated Business Process Research to revamp the product and distribution systems thus enabling DHFL to reach out effectively to the interior markets of India. Investing heavily in technology and talented manpower further boosted the company's performance. He has also played a significant role in shaping policy guidelines on matters relating to the mortgage finance industry. The company currently has an asset base of over US$ 1.2 billion, having serviced over 250,000 households in the last 2 decades. Today, Kapil has spearheaded a new undertaking with Wadhawan Holdings, a strategy think-tank and a promoter of new ventures across various customer interface sectors. Given Kapil's philosophy for business growth through aggressive geographical expansion and institution of people focused organizational processes, this venture is a sure winner. Kapil is known for his dynamic leadership qualities and ability to take quick decisions. |